TurboTax Personal Pro has been discontinued.
Thank you for being loyal customers.
Dear Personal Pro Community,
For the past three years TurboTax Personal Pro helped connect tax payers with tax preparers, however we are discontinuing the current product.
Starting October 26th, 2015 you will have the ability to export all of your tax documents and other data, such as contact information, by signing in and downloading a ZIP file. Please note that all information must be downloaded by November 30, 2015.
Please review the FAQ at the bottom of this page for any questions you might have or contact us at firstname.lastname@example.org
Thanks for your support and we look forward to sharing new ways to help you in the future.
The Personal Pro Team
Frequently Asked Questions
What happens with my information?
Through Personal Pro you will have access to all of your tax information until November 30th, 2015.
How can I download my tax documents?
Tax documents and other information are available to download by signing-in to your account. After November 30th, 2015 you will no longer be able to access your returns.
What about next year?
We recommend continuing your partnership with your Pro to your file your taxes outside of Personal Pro. When you sign into your account, the contact information will be available.
Do I still have audit support?
Yes. Audit support will continue to be effective until July 31st, 2016. If you receive a tax authority notice or inquiry, feel free to contact us at email@example.com so we can get you set up to speak with an expert.
What if I have a question or need help?
You can contact us for audit support and assistance via the following email firstname.lastname@example.org
When will the product be discontinued?
From now until October 25, 2015 you will be able to continue using Personal Pro without disruptions.